Innovation & Product Research

Why do customers really choose your product?

What hinders them from making decisions? How does willingness-to-pay decline with price? With Deep Implicit Research, you find answers to your toughest questions — beyond the limits of Conjoint, MaxDiff and stated-preference methods.

Beyond stated preference

The limits of Conjoint, MaxDiff, and their cousins.

Conjoint analysis says customers will pay €X. The market launches at €0.7X — and even then, churn spikes. This isn't a measurement error. It's a methodology error.

Stated-preference methods like Conjoint, MaxDiff, and Best-Worst Scaling ask consumers to predict their own future behavior under artificial conditions. The result is articulate, confident, often wrong.

Stated-preference methods

  • Conjoint Analysis
  • MaxDiff / Best-Worst Scaling
  • Van Westendorp / Gabor-Granger
  • Discrete Choice surveys
Measure what people say they'd do. Heavy say-do gap exposure.

Deep Implicit Research

  • Reaction-time-based testing
  • Implicit Association measurement
  • Behavioral neuroscience techniques
  • Causal AI modeling
Measure what people actually do. Closer to revealed preference.
Read: 7 pricing research methods compared →
Case Study · Sonos MOVE & ROAM

Sonos: successful launch of a new product category.

Sonos planned to introduce a new category of mobile Wi-Fi speakers. The challenge: would consumers understand the value proposition?

1st
Sonos category extension into mobile Wi-Fi
MOVE & ROAM · de-risked before launch

Situation

Sonos wanted to introduce the innovation of mobile Wi-Fi speakers (MOVE and ROAM) — a category extension from their home-audio core.

What SUPRA did

We tested willingness-to-pay using Implicit Price Intelligence. Respondents assessed core features and adoption barriers. Causal AI then analyzed what actually drives willingness to buy and to pay — versus what consumers said mattered.

Result

A successful launch — because we not only found the optimal pricing, but also surfaced that customers didn't understand the difference between a Bluetooth and a Wi-Fi speaker. Product communication was repositioned. Adoption followed.

Implicit Price Intelligence + Causal AI
"Consumers didn't say they were confused — their reaction times did. That insight reshaped the launch narrative."
Sonos MOVE & ROAM New Category Launch
Watch: the Sonos case in Dr. Frank Buckler's own words
Deep Implicit Research methodology — illuminating the unconscious drivers of consumer choice
Methodology

How does Deep Implicit Research work?

It's a holistic and consistent approach to understanding the System 1 of customers — the unconscious, fast, automatic cognition that drives 95% of decisions.

We merge a qualitative and a quantitative neuroscience technique with Causal AI-based modeling. The output isn't a survey result — it's a decision-grade map of what actually drives consumer behavior, the causal chain, and the levers you can pull.

Read about Deep Implicit Research methodology →
Execution

From insight to market.

We love to work performance-based. We optimize pricing, product communication, and product-feature design. We consult on go-to-market strategies.

Our execution department helps you move from research insight to market activation — from positioning to creative briefing to launch measurement. AI enables us to cover execution while keeping skin in the game.

SUPRA innovation execution — hands-on product testing before launch
Start with the AI Diagnostic

Get an instant Innovation Diagnostic.

Tell us your brand and category — our AI applies Dr. Frank Buckler's Top 5% frameworks to surface adoption barriers and pricing opportunities before launch. Free. 5–10 minutes via email.

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